Cloud Telephony Services | Performance Marketing | PIXL | PIXL

Cloud Telephony Services

Operate AI-enabled Cloud Call Center from Anywhere in UAE

 

Create unlimited regional voice campaigns with multilevel IVR’s to connect millions of customers worldwide.

 

What is Distributed Outbound Calling?

 

Connect with millions of people in one go using automated calls and SMS in UAE. Reach out to a large number of people with personalized automated calling solutions in Dubai.

 

Why your business needs a Distributed Outbound Calling?

 

  • Extended reach to a large number of people

Get the message across to millions of customers at once with the help of automated SMS and voice calls. Generate more leads and increase conversion.

  • Optimize outbound campaigns

Make use of automated outbound calling for product announcements, promotional offers, follow ups, reminders and status updates for customers and more

  • Instant customer feedback

Ensure that your customers are always satisfied. Get instant feedback using an automated outbound call (Eg: Did you like X? Press 1 for ‘Yes and 2 for No) at zero cost to them.

  • Personalized automated customer experience

Provide your customer a personalised experience with human like voice quality of the message, voice modulation and regional IVR using outbound call solutions.

  • Increased Productivity

Automated outbound calling provides assistance to your agents by taking care of daily tasks like follow-ups, announcements, reminders for them to utilise their time in developing quality leads

  • Campaign analytics

Track your performance in different campaigns and draw insights from data in order to strategize better

What is a Virtual Number?

Expand your reach by getting a single virtual number in Dubai for all your business departments. Transfer all incoming calls to different agents and never miss an important call

Why your business needs a Virtual Number?
  • Convert more leads by never missing a call

Track, record and hear every call received on your UAE virtual number, ensuring that no business lead is missed

  • Identify quality leads from the incoming calls

Classify your leads in a better way by features like automatic keyword spotting and rating of conversations to nurture potential prospects

  • Convert mobile web visitors into customers

Publish your UAE virtual number on your website, so that more people can reach out to know about your services in details

  • Manage business calls anytime, anywhere

With the help of our virtual number solutions in Dubai, your agents can attend business calls anytime from anywhere, even outside the office.

  • Ensure privacy of your agents and clients.

Using a UAE virtual number safeguards the privacy of your customers and employees by masking their personal numbers while connecting over the call.

  • Smart call routing to available agents

A call received through a virtual number is routed to the next available agent and reduces customer waiting time

What is Progressive Dialer?

Progressive Auto Dialer software solutions in UAE and enable your agents to strengthen their productivity by better utilization of time

Why your business needs a Progressive Dialer?
  • Maximize business outcome

With an automated dialer software, you can increase contact rates and increase revenue for your business

  • More leads and revenue

Waste less time dialing and spend more time talking to potential customers. Generate more leads

  • Connect outbound calls based on agent and lead connectivity

Calls made by automatic dialer are connected only if an agent is available to take it. Avoid busy signals, answering machines, and disconnected numbers for your leads

  • Save agent time and improve productivity

Increase the productivity of your agents by saving their time in dialing

What is Distributed Outbound Calling?

Connect with millions of people in one go using automated calls and SMS in UAE. Reach out to a large number of people with personalized automated calling solutions in Dubai.

Why your business needs a Distributed Outbound Calling?

 

  • Extended reach to a large number of people

Get the message across to millions of customers at once with the help of automated SMS and voice calls. Generate more leads and increase conversion.

  • Optimize outbound campaigns

Make use of automated outbound calling for product announcements, promotional offers, follow ups, reminders and status updates for customers and more

  • Instant customer feedback

Ensure that your customers are always satisfied. Get instant feedback using an automated outbound call (Eg: Did you like X? Press 1 for ‘Yes and 2 for No) at zero cost to them.

  • Personalized automated customer experience

Provide your customer a personalised experience with human like voice quality of the message, voice modulation and regional IVR using outbound call solutions.

  • Increased Productivity

Automated outbound calling provides assistance to your agents by taking care of daily tasks like follow-ups, announcements, reminders for them to utilise their time in developing quality leads.

  • Campaign analytics

Track your performance in different campaigns and draw insights from data in order to strategize better

What is IVR System?

Integrate your UAE virtual number with IVR solutions and provide quick, uninterrupted support to your customers, anytime.

Why your business needs a IVR System?

 

  • Personalized experience for customers

By using IVR solutions, you can provide a personalized experience to your caller. The system addresses the user by his name and redirects him to an agent on basis of his purchase history, location and time

  • Gives a professional edge

Don’t miss out on any call by routing the call to the concerned agent and provide the customer a suitable solution with the help of an integrated IVR system for handling business communication.

  • Get automated updates

Using cloud IVR system, a customer can get basic information related to the services without the help of any agent (Eg: Press 1 for billing date, Press 2 for your plan details). This enables the agent to help them out in only in the cases of complex queries or complaints

  • Handle a large call volume

IVR solutions can handle upto 50 calls simultaneously, crossing out the possibility of missing important leads due to a large volume of calls

What is Click to Call?

Connecting with your business is just a click away! Embed a Cloud Calling widget into your UAE website or mobile app and engage with customers using click to call solutions

Why your business needs a Click to Call?

 

  • Hassle free solution

Calling an agent has never been easier. By using a click to call widget, a visitor can simply drop his contact details and a call is initiated with the agent instantly

  • Convert every visitor from the website and app

Easy to integrate, a click to call widget enables the visitor to directly connect with an agent while browsing the website and get all the required details

  • Don’t miss out on quality leads

A click to call widget helps in increasing quality leads as the visitors requesting a callback are potential customers

  • Convenient option for customers

Connecting with the concerned person instead of talking to multiple people saves customers’ time and also save their money as it is toll free